Managed IT Services

The core of the Advantech Total Shield

 

 

It's like what I tell patients about cavity prevention. We can do regular cleanings and checkups and catch any problems early or we can wait until you're in pain and desperately needing a root canal or a crown. There is no comparison for preventative maintenance, period.

-DR. Mo Biria, West Linn Dental

 

Benefits of our Core Service - Managed IT Services

Remote Access Support

Preventative Maintenance

24/7/365 System Monitoring

Included Phone Support

Discounted IT Service Hours

Predictable Billing

Enterprise-Class Managed Anti-Virus

* Part of our Cloud Hosted Services

Email Virus and Spam Filtering

*Gold and Platinum Plans with subscription to Office 365®

Network Equipment Managment

*Platinum Plans Only

Single Point of Contact

And Much More!

Benefits of our Core Service - Managed IT Services

Remote Access Support

Preventative Maintenance

24/7/365 System Monitoring

Included Phone Support

Discounted IT Service Hours

Predictable Billing

Enterprise-Class Managed Anti-Virus

Email Virus and Spam Filtering

*Gold and Platinum Plans Only

Network Equipment Managment

*Platinum Plans Only

Single Point of Contact

And Much More!

Advantech Business Solutions, for a fraction of the cost of keeping an IT person on staff, manages every aspect of your business' technology, so you don't have to.

MSP Plans

Covering your business with an Advantech MSP plan is simple. Our on-site consultation will help you pick your plan, but here are the basics:

  • If your office only has a server to manage and keep operating in top condition you pick the SILVER plan.
  • If your office has servers and workstations that you want to cover you pick the GOLD plan.
  • If you want Servers, Workstations, and all the other networked equipment in your office covered, PLUS A TON OF OTHER FEATURES you pick the PLATINUM plan.

Now you can sleep easy at night knowing your business is in good hands.

Simple!

MSP Plans

Covering your business with an Advantech MSP plan is simple. Our on-site consultation will help you pick your plan, but here are the basics:

  • If your office only has a server to manage and keep operating in top condition you pick the SILVER plan.
  • If your office has servers and workstations that you want to cover you pick the GOLD plan.
  • If you want Servers, Workstations, and all the other networked equipment in your office covered, PLUS A TON OF OTHER FEATURES you pick the PLATINUM plan.

Now you can sleep easy at night knowing your business is in good hands.

Simple!

Features

COMPARE PACKAGE FEATURES

Monitor Server Critical Functions

Server OS Maintenance

Preventative Server Maintenance

Phone Support

Monitor Workstation Critical Functions

Workstation OS Maintenance

Preventative Workstation Maintenance

First 3 Hours of Labor to add a new computer

Onsite Service Included

2 Hours of Training per Quarter

Managed Anti-Virus

Anti-Virus & Spam filtering of Emails

Maintenance of Network Equipment 

Maintenance of Network Attached Systems

Silver


Servers Only

2-Hours / mo

Gold


Servers  and Desktops

Platinum


Everything Managed

Ready to upgrade your IT experience?

 

Start Here

The Top 10 Benefits of Outsourcing IT through Managed Services

 

Immediate benefits can be gained by outsourcing IT services through Managed Services.

1. Control IT Costs

Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it.

3. Trained, Experienced, Qualified, Certified.

If you’re not IT trained, how do you assure an employee is qualified? Certifications like Microsoft Certified Systems Enginner (MCSE) are important, but so is experience.

5. Increase Efficiency and Competitiveness

Organizations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs and are ultimately passed on to customers.

7. Stay Focused on Your Core Business

Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

9. Level the Playing Field

Most small businesses can't afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act "big" by giving them access to the similar technology, and expertise that large companies enjoy. An independent third party managed cost structure and economy of scale can give your company a competitive advantage.

2. Reduce Labor Costs

Hiring and training an IT staff can be very expensive, and temporary employees don't always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.

4. Qualified doesn’t Equal Experienced

Few problems are new for leading IT service companies, which see related problems multiple times. An in-house IT employee leads an isolated existence no matter how much they train. We'd all rather an experienced doctor; the same is true for IT.

6. Quickly Implement New Technology

A quality outsourced IT service organization will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning saving time and money.

8. Reduce risk

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. They generally are much better at deciding how to avoid risk in their areas of expertise.

10. Compliance and Security

Is your firewall up to date? Do you have a DMZ installed? Do you audit your Workstations and Servers? Has your company implemented PCI security standards and work to maintain those standards? For example, Businesses have more ways than ever to prosper by taking many forms of payments such as Credit and Debit Cards, Gift Certificates, E-Checks, Wire Transfers to name a few, but with these forms of transacts also comes the need for due diligence. By outsourcing a qualified Manages Services company who is familiar with PCI Compliance standards https://www.pcisecuritystandards.org, you can rest assured that your company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.

The Rest of the Puzzle

Backup and Disaster
Recovery
  • Encrypted Local and Cloud Storage
  • Customization Retention Policies
  • Included Disaster Recovery Plans
Technology
Consulting
  • Business Technology Road Mapping
  • Training
  • Efficiency Auditing
Cloud Hosted
Solutions
  • Office 365 - Enhanced with Advantech Total Shield
  • Cloud Hosted Phone Systems
  • Enterprise-Grade Anti-Virus
  • Secure Web hosting
Backup and Disaster
Recovery
  • Encrypted Local and Cloud Storage
  • Customization Retention Policies
  • Included Disaster Recovery Plans
Technology
Consulting
  • Business Technology Road Mapping
  • Training
  • Efficiency Auditing
Cloud Hosted
Solutions
  • Office 365 - Enhanced with Advantech Total Shield
  • Cloud Hosted Phone Systems
  • Enterprise-Grade Anti-Virus
  • Secure Web hosting